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Reef Tourism: An analysis of the competitiveness of the Great Barrier Reef tourism destination and a comparison with other reef tourism destinations

Research Report

Alexandra Coghlan and Bruce Prideaux

School of Business, James Cook University

ISBN 9781921359293
Published March 2009

MTSRF Project 4.8.6 - Analysis of recreational and tourism use and impact of the Great Barrier Reef for managing sustainable tourism

Introduction (Extract)

One of the key ways to ensure the sustainability of a tourism destination is to measure and build its competitiveness. Success is achieved when the destination is able to achieve the highest level of well-being for its residents on a sustainable basis (Ritchie and Crouch 2000). Destinations that do not evaluate themselves and their competitors will often encounter difficulties in the long run as markets change and the demand for destination goods and services evolves under the influence of technology and changing consumer preferences. One example of this failure is the emergence of a product gap where the tourism goods and services supplied do not appeal to an increasingly larger segment of the destination's tourism market. To remain competitive, destinations need to be constantly on the lookout for new ideas, changes in existing trends, new market sectors and, importantly, have a contemporary knowledge of developments in the destinations that are their main competitors. In this report, we examine the competitiveness of the Great Barrier Reef in the region that encompasses Tropical North Queensland (Port Douglas, Cairns and Townsville).  For the purposes of this report the region is classed a destination and referred to as the Northern Great Barrier Reef (GBR).

Destination competitiveness is a specific form of competitiveness that focuses on the tourism industry, its products and services. As Ritchie and Crouch point out, "the tourism phenomenon represents a fundamentally different form of economic exchange than does the sale of physical resources" (1993: 35-36). Nonetheless, using traditional models of competitiveness is a useful guide to understanding destination competitiveness and therefore will be the starting point for this research, as well as providing an introduction to models that specifically examine tourism destinations' competitiveness.

In this report the destination is defined as the Great Barrier Reef region that has both a land and marine element. Previous research (Coghlan and Prideaux 2007) has found that visitors to the region list the reef as the main attraction (rated with a mean of 4.65 on a scale of 1 = not at all important, to 5 = very important), followed closely by the weather (3.77), native animals (3.63) and the rainforests (3.61). While this report specifically focuses on the marine component of the region, the importance of the other elements of the region's attractiveness 'bundle' should not be ignored.

Aims (Extract)

The principle aim of this report is to draw together a range of data which have a direct influence on the competitiveness of the Northern GBR. 

The indicators suggested by Dwyer and Kim (2003) and presented in Appendix 1 form the basis of the search for relevant data both within Queensland and as much as possible for other reef tourism destinations.

The indicators for which data are available and most relevant to an analysis of reef tourism include endowed natural resources, situation conditions, demand factors and market performance indicators.

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